Snow Removal Questions, Answered

Waukegan and Lake County, Illinois, including Gurnee, Zion, North Chicago, Libertyville, Mundelein, Grayslake, Vernon Hills, Lake Forest, Highland Park, Deerfield, Buffalo Grove, the Round Lake and Fox Lake areas and the northern towns up to the state line.

Both. Most of the work is commercial: parking lots, multi-unit properties, retail and office. Residential driveways are taken on per-storm and seasonal arrangements as route capacity allows.

Three ways. A fixed seasonal contract, a per-push rate billed per storm, or per job for one-off work like hauling and emergency call-outs. Salting is either bundled into a seasonal rate or billed per application.

Two inches is the usual commercial default, set per property. Medical, daycare and early-shift industrial sites often run a one-inch trigger. It is agreed before the season and written down.

It depends on your position in the route, which is set when the agreement is signed. Seasonal contract properties are cleared first. You will get a straight answer on timing rather than a promise nobody can keep.

Yes. Bulk salt on lots and drive lanes, separate treatment for walks and entries, and pre-treatment ahead of forecast storms where it helps.

The piles get relocated to a better corner of the property, or hauled off site if there is nowhere left. It is priced per job rather than bundled into a seasonal rate.

Yes, including walks, stairs, entry aprons and accessible routes, cleared and then treated. Walks-only arrangements are available where somebody else holds the plowing.

Early autumn. Route positions fill up before the first storm, and a property that signs in January takes whatever slot is left.

Call. That happens somewhere in the county every winter, and it usually happens mid-storm. You will get an honest answer on whether we can reach you and roughly when.